Ever wondered what actually happens at a head spa? It's not just a fancy shampoo. From the trichoscope consultation to the post-treatment wellness card, here's exactly what to expect at Cosh from the moment you walk in.

Most people reach for the same dandruff shampoo and wonder why it never quite works. The answer is usually simple: flaky scalp has more than one cause, and they each need something different. Here's how to tell what your scalp is actually telling you.